Join Our Team

We are looking for a solid team member to join our water feature service business. We need individuals who want to be more than just a laborer and are willing to be in tune with our company goals and objectives. Our schedule is very busy, with consistent year round work.

WHO WE ARE

We are a Mom & Pop SMALL BUSINESS that specializes in creating natural looking koi ponds, waterfalls, streams and fountains. Our company demands excellence, encourages craftsmanship and quality, and aims to raise the bar in customer service.

Focal Point Features is not just a team, we're a family. We have fun, pursue our goals together and feed on each other to grow. Becoming part of FPF means you will get the support you need to grow with us. We strive to build strong company culture by learning and training, working hard, and playing hard.

 

REQUIREMENTS

  • Driver's License and reliable vehicle with up to date registration and insurance (Required) Pickup truck gets bonus points for in-field positions

  • Willing to commute to all our services areas including but not limited to Cedar Park, Georgetown, Round Rock, Austin, Westlake, Lakeway, Bee Caves, Dripping Springs

  • A reliable smartphone and the ability to use it

  • Taking photos and videos for social media and website, uploading images

  • Must have a clean and professional appearance, tattoos are okay

  • Must have a positive attitude and ability to think through and find ways to solve problems

  • Must have HONEST and excellent communication skills

  • Ability to understand and follow oral and written instructions and be accountable for your performance

  • Proficient writing skills for daily reports and documents

  • Continually add value to the organization beyond day-to-day tasks, doing more than the minimum requirement

  • Maintains a neat and clean jobsite, vehicles, and staging areas

  • Must be able to self manage and plan for jobs and not be babysat

  • A flexible mind willing to grow and expand

  • Be ready to contribute, discuss, and resolve whatever issue is at hand

 

EXPERIENCE / KNOWLEDGE / SKILLS

  • We do require some experience in a skilled trade. Examples would be: landscape construction, plumbing, electrical, masonry, hardscaping, irrigation, horticulture, fish/aquarium, pool building, low voltage lighting, etc.

  • In-field position also requires ability to complete repetitive motions for long periods of time, bending, lifting, climbing, balancing, kneeling, pushing, pulling and standing/stooping for long periods of time in adverse weather conditions including heat, cold, rain, etc.

  • Ability to lift 75+ pounds, repeatedly and consistently

  • Creativity is welcome and artistic ability will definitely come in handy

  • Great face-to-face customer service skills as you will be communicating with clients

HOURS AND PAY

In-field shifts are typically Monday – Friday 8:30-5:00 but we work until the job is done. If we are rained out during the week, we will make up for it on a Saturday. Additional Saturday work is usually available. Bonuses for work completed ahead of schedule.

 

Starting pay is $15.00 per hour, full time, with fast pay raises based on production and new skills developed. Higher starting pay is based on experience and talents that you bring to the table.  There is plenty of opportunity to learn and grow quickly.

 

Pay is weekly via check, Venmo or Direct Deposit. Employment can be Subcontractor or official employee, depending on position.

  • Bonuses

  • Incentives

  • Some Paid Drive Time

  • Gas Allowance for Maintenance Routes

  • Employee Discounts

  • Flexible Time Off with Notice

  • Travel Opportunities for Industry Expos and collaborative installations

POSITIONS AVAILABLE

All of the in-field positions overlap and you will be responsible for performing each service, as needed.

 

 

MAINTENANCE

The position involves removing debris from the ponds surface, keeping an eye on fish health, ensuring proper function of equipment and communicating regularly with customers under adverse field conditions.

  • Maintain Koi fish health, inspect for signs of stress or disease and add the proper water treatments

  • Remove leaves and debris from the pond, manage algae growth

  • Clean, inspect and service all pond or water feature equipment

  • Inspect for leaks or damage

  • Fertilize and treat plants and surrounding landscape

  • Converse with customers onsite about their concerns, questions and how they can proactively improve their pond's quality

  • Accurately maintain daily log sheets

CLEAN OUTS  

The position involves draining ponds, fish handling, removing debris and sludge, and hand scrubbing under adverse field conditions.

  • Measure and use water treatments on water features

  • Move small and large fish to temporary holding tank

  • Hand scrubbing liner and rocks, spraying down liner, pressure washing

  • Trim or repot plants and remove debris with extreme attention to detail

  • Inspect all pond equipment, clean, repair or replace as needed

CONSTRUCTION

The position lifts heavy rock, walks and stands for long periods of time and performs strenuous physical labor under adverse field conditions.

  • Digging by hand (shovels, pickaxe), breaking up rock with jackhammer

  • Mixing mortar, moving pallets of rock and boulders, rinsing wheelbarrows full of gravel, digging, trenching, hauling off dirt

  • Picking up materials from vendors and bringing to job sites, runs to the dump

  • Lifting, carrying, setting and stacking various sized rocks and boulders

  • Installing low voltage lighting, plants, mulch, gravel

  • Installing pumps, skimmers, filtration systems and other pond equipment

  • Handling live fish, frogs and turtles

  • Loading and unloading the work trucks at the end of the day

  • Minor plumbing and electrical

REPAIRS / SERVICE TECH

  • Plumb and install skimmers, pumps, aerators, lights, filters, auto fills, etc.

  • Install and maintain various aeration and fountain systems

  • Minor plumbing and electrical repairs

  • Checking and repairing leaks in water features

  • Diagnosis of potential issues related to water clarity, water loss, reduced water flow, and other issues as they arise

  • Communicating with customers about troubleshooting, repair options, pricing and plan of action

 

 

*PT or FT* OFFICE ASSISTANT & FIELD MANAGEMENT

REQUIREMENTS

 

  • A fun, can-do attitude and positive, light energy

  • Can take direction and an eagerness to be helpful and solve problems

  • Willing to learn and grow with the company

  • Valid license, reliable transportation

  • Excellent writing, grammar and communication skills, neat handwriting
    Smart phone, computer and basic technical skills

  • Strong work ethic and takes responsibilities seriously

  • Maintain a high level of trust, discretion, and respect protecting confidential information

  • Resourceful, work through barriers and challenges, G.S.D. attitude

  • Sense of urgency, time management and organizational skills

  • Flexible and able to roll with the punches as things change

  • Ability to take initiative and manage yourself, finding things that need to be done rather than waiting to be told what to do

 

EXPERIENCE PREFERRED

 

  • Quickbooks, office or field management, & scheduling within a small business

 

INITIAL JOB DESCRIPTION

 

  • Organizing receipts, filing paperwork and office organization

  • Scheduling, CRM, recording payments, invoices, typing estimates, emails

  • Collect info on various topics and form a brief report on major details (for example; there’s a new competitor in town- what can you find out for me)

  • Shopping for materials at our local vendors, delivering to job sites

  • Managing team members and Organizing materials needed for upcoming jobs

  • Ordering, shipping, returning any products and tracking inventory

  • Following up with coworkers about details with in-field work

  • Customer service and follow ups on completed jobs

  • Communicate with customers during the repair process and recording info

  • Print, file, and manage all forms from in-field work

  • Help manage advertisements, newsletters and social media

 

* This is just an initial list of job responsibilities. As a growing small business, things will change and evolve. So as things come up, the more you can take on the more you will be compensated. 

 

We are flexible with schedule for the Office & Field Management position; let us know your preferences and restrictions. Pay is negotiable, depending on your experience and performance.

 

If you stand out from the candidates, we'll give you some various paid tasks to do as a trial. If you do well, we’ll bring you on part time for a 30-day trial. If it feels like a good fit, we will provide plenty of opportunity for financial & personal growth.

 

FOR ALL POSITIONS, PLEASE SEND THE FOLLOWING INFO TO FPFEATURE@GMAIL.COM:

 

1. Name and location
2. Type of vehicle & license status
3. Any schedule restrictions
4. Experience and skills (or resume)
5. What makes you a good fit?
6. Share something about yourself; Hobbies, Passions, Interests, or Life Goals

 

** If you don’t answer all the questions, you will not get a call back. **

 

If you feel you are a good fit, we would love to hear from you. This is truly a unique industry with many possibilities. We care about our business and our employees’ success and do everything we can to promote an awesome work environment and leveling up in life.  Thanks for your time!

Focal Point Features
 

Focal Point Features, LLC

Austin, TX and Metro Area

512-887-0778  |   fpfeature@gmail.com

 

Working Hours: Monday - Saturday 8am-8pm

 

Call, text or E-mail anytime to schedule an appointment.

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