Join Our Team

We are looking for a solid team member to join our water feature service business. We need individuals who want to be more than just a laborer and are willing to be in tune with our company goals and objectives. Our schedule is very busy, with consistent year round work.

WHO WE ARE

We are a family owned small business that specializes in creating natural looking koi ponds, waterfalls, streams and fountains. Our company aims to raise the bar in customer service. We take our work seriously but like to enjoy a fun, positive work environment. Becoming part of FPF means you will get the support you need to grow with us and as an individual.

REQUIREMENTS

  • Driver's License and reliable vehicle with up to date registration and insurance (Required) Pickup truck gets bonus points for in-field positions

  • Willing to commute to all our services areas including but not limited to Cedar Park, Georgetown, Round Rock, Austin, Westlake, Lakeway, Bee Caves, Dripping Springs

  • A reliable smartphone and the ability to use it

  • Taking photos and videos for social media and website, uploading images

  • Must have a clean and professional appearance, tattoos are okay

  • Must have a positive attitude and ability to think through and find ways to solve problems

  • Must have HONEST and excellent communication skills

  • Ability to understand and follow oral and written instructions and be accountable for your performance

  • Proficient writing skills for daily reports and documents

  • Continually add value to the organization beyond day-to-day tasks, doing more than the minimum requirement

  • Maintains a neat and clean jobsite, vehicles, and staging areas

  • Must be able to self manage and plan for jobs and not be babysat

  • A flexible mind willing to grow and expand

  • Be ready to contribute, discuss, and resolve whatever issue is at hand

 

EXPERIENCE / KNOWLEDGE / SKILLS

  • We do require some experience in a skilled trade. Examples would be: landscape construction, plumbing, electrical, masonry, hardscaping, irrigation, horticulture, fish/aquarium, pool building, low voltage lighting, etc.

  • In-field position also requires ability to complete repetitive motions for long periods of time, bending, lifting, climbing, balancing, kneeling, pushing, pulling and standing/stooping for long periods of time in adverse weather conditions including heat, cold, rain, etc.

  • Ability to lift 75+ pounds, repeatedly and consistently

  • Creativity is welcome and artistic ability will definitely come in handy

  • Great face-to-face customer service skills as you will be communicating with clients

HOURS AND PAY

In-field shifts are typically Monday – Friday 8:30-5:00 with later days in the spring and summer, but we work until the job is done. If we are rained out during the week, we will make up for it on a Saturday. Additional Saturday work is usually available. Bonuses for work completed ahead of schedule.

 

Starting pay for in-field is $16-18+ per hour, full time, with fast pay raises based on production and new skills developed. Higher starting pay is based on experience and talents that you bring to the table.  There is plenty of opportunity to learn and grow quickly.

 

Pay is weekly on Fridays.

  • Bonuses

  • Incentives

  • Some Paid Drive Time

  • Gas Allowance for Maintenance Routes

  • Employee Discounts

  • Flexible Time Off with Notice

  • Travel Opportunities for Industry Expos and collaborative installations

POSITIONS AVAILABLE

All of the in-field positions overlap and you will be responsible for performing each service, as needed.

 

 

MAINTENANCE

The position involves removing debris from the ponds surface, keeping an eye on fish health, ensuring proper function of equipment and communicating regularly with customers under adverse field conditions.

  • Maintain Koi fish health, inspect for signs of stress or disease and add the proper water treatments

  • Remove leaves and debris from the pond, manage algae growth

  • Clean, inspect and service all pond or water feature equipment

  • Inspect for leaks or damage

  • Fertilize and treat plants and surrounding landscape

  • Converse with customers onsite about their concerns, questions and how they can proactively improve their pond's quality

  • Accurately maintain daily log sheets

CLEAN OUTS  

The position involves draining ponds, fish handling, removing debris and sludge, and hand scrubbing under adverse field conditions.

  • Measure and use water treatments on water features

  • Move small and large fish to temporary holding tank

  • Hand scrubbing liner and rocks, spraying down liner, pressure washing

  • Trim or repot plants and remove debris with extreme attention to detail

  • Inspect all pond equipment, clean, repair or replace as needed

CONSTRUCTION

The position lifts heavy rock, walks and stands for long periods of time and performs strenuous physical labor under adverse field conditions.

  • Digging by hand (shovels, pickaxe), breaking up rock with jackhammer

  • Mixing mortar, moving pallets of rock and boulders, rinsing wheelbarrows full of gravel, digging, trenching, hauling off dirt

  • Picking up materials from vendors and bringing to job sites, runs to the dump

  • Lifting, carrying, setting and stacking various sized rocks and boulders

  • Installing low voltage lighting, plants, mulch, gravel

  • Installing pumps, skimmers, filtration systems and other pond equipment

  • Handling live fish, frogs and turtles

  • Loading and unloading the work trucks at the end of the day

  • Minor plumbing and electrical

REPAIRS / SERVICE TECH

  • Plumb and install skimmers, pumps, aerators, lights, filters, auto fills, etc.

  • Install and maintain various aeration and fountain systems

  • Minor plumbing and electrical repairs

  • Checking and repairing leaks in water features

  • Diagnosis of potential issues related to water clarity, water loss, reduced water flow, and other issues as they arise

  • Communicating with customers about troubleshooting, repair options, pricing and plan of action

 

FOR ALL IN-FIELD POSITIONS, PLEASE SEND THE FOLLOWING INFO TO FPFEATURE@GMAIL.COM:

 

1. Name and location
2. Type of vehicle & license status
3. Any schedule restrictions
4. Experience and skills (or resume)
5. What makes you a good fit?
6. Share something about yourself; Hobbies, Passions, Interests, or Life Goals

 

 

PT OR FT OFFICE ASST & FIELD MANAGEMENT

 

REQUIREMENTS

 

  • A fun, can-do attitude and positive, light energy

  • Can take direction and an eagerness to be helpful and solve problems

  • Willing to learn and grow with the company

  • Valid license, reliable transportation

  • Excellent writing, grammar and communication skills, neat handwriting

  • Smart phone, computer and basic technical skills

  • Strong work ethic and takes responsibilities seriously

  • Maintain a high level of trust, discretion, and respect confidential information

  • Resourceful, work through barriers and challenges, G.S.D. attitude

  • Sense of urgency, time management and organizational skills

  • Flexible and able to roll with the punches as things change

  • Ability to take initiative and manage yourself, finding things that need to be done rather than waiting to be told what to do

 

EXPERIENCE PREFFERED

 

  • Quickbooks, any CRM software & scheduling within a small business

  • Landscaping or construction management is a plus

  • Great customer service skills as you will be communicating with clients

 

TASKS AND RESPONSIBILITIES

 

  • Scheduling, CRM, recording payments, invoices, typing estimates, emails

  • Collect info on various topics and form a brief report on major details (for example; there’s a new competitor in town- what can you find out for me)

  • Ordering or shopping for materials, delivering to job sites or home office

  • Managing team members and organizing materials needed for upcoming jobs

  • Following up with coworkers about details with in-field work

  • Manage all aspects of field management software; Jobber

  • Communicate details of workflow in office software; Monday.com

  • Customer service and follow ups on completed jobs

  • Communicate with customers during the repair process and recording info

  • Organize, file, and manage all forms from in-field work

  • Help manage advertisements, newsletters and social media

 

 

If you stand out from the candidates, we'll give you some various paid tasks to do as a trial. If you do well, we’ll bring you on part time for a 30-day trial. If it feels like a good fit, we will provide plenty of opportunity for financial & personal growth.

 

 

TO APPLY, PLEASE SEND THE FOLLOWING TO FPFEATURE@GMAIL.COM

 

WRITTEN:

1. Name and Location/Part of Town
2. Vehicle & license status
3. Any schedule restrictions, are you currently employed?
4. Experience and skills (or resume)

 

SHORT VIDEO:
1. What makes you a good fit? (personality traits, experience, skills, etc)
2. Share something about yourself; Hobbies, Passions, Interests, Family Life or Life Goals

 

If you feel you are a good fit, we would love to hear from you. This is truly a unique industry with many possibilities. We care about our business and our employees’ success and do everything we can to promote an awesome work environment and leveling up in life.  Thanks for your time!

Focal Point Features